ATM attacks can differ in method and intensity depending on the region, but many common attack patterns are present globally. With criminals becoming increasingly organized and sophisticated, it is essential that financial institutions take proactive measures to protect their ATM network against physical and cyber risks.

The 7 shields to protect the self-service network

Diebold Nixdorf has identified seven key measures to ensure the long-term security of self-service networks:

1. Data security – Prevent data theft by using secure card readers and advanced encryption technologies.
2. Cybersecurity – Secure communications between ATM components and servers to prevent unauthorized access and cyber-attacks.
3. Physical security – Protect your ATMs against blast or brute-force attacks by using rugged enclosures and advanced locking systems.
4. Security assessments – Perform regular assessments to detect and remediate vulnerabilities.
5. Real-time monitoring – Deploy monitoring systems to detect fraudulent activity and react promptly.
6. Processes and compliance – Establish clear procedures for the entire ATM lifecycle, from development and installation to operation.
7. Collaboration and cooperation – Share information among all stakeholders to quickly analyze and counter new security threats.

Diebold Nixdorf, together with its official partner DAAC digital, offers solutions innovative and customized solutions for the complete protection of the ATM network, from secure hardware to consulting and monitoring services, ensuring the security and efficiency of the self-service channel according to each customer’s requirements.