Engineering Outsourcing

Reliable partner for engineering development

Entrust the processes to specialists

Every business process needs skilled employees. All companies need good specialists, but not all have the capacity to maintain a huge staff. We provide our clients with highly qualified engineering resources at all levels: from IT audit and analysis, development and project management, to testing, training, maintenance and support. Most of our projects started with solving unexplored customer problems and ended with unique achievements in our region.

Our specialisation

Server and storage hardware
Microsoft system software, *nix
Computer networks
Databases
Information security
IT infrastructure (cooling systems, power supply systems, etc.)
Self-service banking and information systems
Mobile device repair

Why we are the best

50+ specialists

Professionals from the technical expertise group, system engineers and system architects

Access to laboratories

All departments providing engineering services have access to laboratories to emulate the tasks required.

Car park

Own fleet of over 10 vehicles for prompt service throughout the country.

25+ years of experience

We have experience in delivering ambitious and unique projects and trusted references from world-renowned organisations.

Partnership with leaders

The company partners with a large number of the world’s leading equipment manufacturers and system developers.

Spare parts depots

For any amount approved by the Client

Success is a collaborative effort

Our company partners with a large number of leading equipment manufacturers and system developers worldwide. With some of them, the company has the highest partner status in the country due to the presence of the most qualified specialists in the country.

The IT outsourcing process

1. Assessment and planning

Before embarking on IT outsourcing, companies assess their needs and objectives. They determine which IT functions or services are best suited for outsourcing. These may include infrastructure management, application development, technical support, cyber security and more.

2. Supplier selection

Once outsourcing needs are identified, companies select the right service providers. This involves evaluating the provider’s experience, track record, pricing and ability to meet the company’s requirements.

3. Contract negotiations

A detailed contract is signed between the company and the selected supplier. This contract describes the scope of services, performance parameters, service level agreements (SLAs), data security measures, intellectual property rights and other terms and conditions. Clear communication and alignment of expectations is essential at this stage.

4. Transition and knowledge transfer

The initial phase of outsourcing involves the transfer of responsibility from the company to the supplier. This may involve sharing knowledge, documentation and processes to ensure smooth handover. Effective knowledge transfer minimises disruption and helps the supplier understand the IT environment and the company’s business objectives.

5. Ongoing management and monitoring

After the transition, responsibility for outsourced IT functions is taken over by the vendor. The company monitors the supplier’s compliance with agreed service level agreements. Regular communication and reporting mechanisms are put in place to ensure that the supplier meets expectations and resolves any issues promptly.